Frequently Asked Questions

¿How can I make a reservation at Vibo Wine Lodge?
You can make a reservation at Vibo Wine Lodge through our website or by contacting our reservations team directly.

What personal information is required to make a reservation?
To make a reservation, we need personal information such as your full name, email address, telephone number and any other information needed to process the reservation.

How is the personal information of guests managed?
At Vibo Wine Lodge, we value the privacy of our guests. All personal information is handled according to our privacy policies, which can be found on our website.

¿How is the security of personal information guaranteed?
At Vibo Wine Lodge, we take seriously the security of the personal information of our guests. We use appropriate security measures to protect personal information and ensure that it is handled safely.

¿What happens if I need to cancel my reservation?
If you need to cancel your reservation, contact our reservation team as soon as possible. Cancellation policies will apply according to the rate of your reservation.

Are pets allowed at Vibo Wine Lodge?
At Vibo Wine Lodge, pets are not allowed. If necessary, communicate with our reservations team to obtain more information about our pet policy.

Does Vibo Wine Lodge offer activities or excursions?
Yes, we offer a variety of activities and outdoor excursions related to wine, just steps away from the Lodge. These must be directly reserved through Viña Viu Manent. You can find more information and reserve online at https://home.enoticket.cl/es /vina-viu-manent/tours

What restaurant options are available at Vibo Wine Lodge?
Vibo Wine Lodge does not have restaurant service, but just steps away, and on the same property of Viña Viu Manent, lunch service is available at Rayuela Wine & Grill seven days a week. To review the menu and make a reservation, please visit www.restaurantrayuela.cl
Additionally, you’ll also find Food & Wine Studio at Viu Manent, just minutes from the Lodge. This gastronomic space for foodies and wine lovers will allow you to live a unique experience related to the pairing of food and wine. Led by renowned chef Pilar Rodriguez.
Open Friday and Saturday for dinner, Saturday and Sunday for lunch.
To reserve online, please visit https://foodandwinestudio.meitre.com/

¿What are the check-in and check-out times at Vibo Wine Lodge?
The check-in time at Vibo Wine Lodge is from 3:00 PM and the check-out time is at 12:00 PM. If you need an early or late check-in or check-out, contact our reservation team to make the necessary arrangements.

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