Privacy Policy

Gathering of Personal Information
Vibo Wine Lodge collects users’ personal information on the website for the purpose of processing reservations and improving the user experience. This information may include things such as name, email address, telephone number, payment information, personal preferences, and any other information necessary to complete the reservation.

Use of Personal Information
Vibo Wine Lodge will use personal information for the express purpose of processing reservations and improving the user experience. This information may be used to contact the user in case of changes to the reservation, or for sending information regarding promotions or special offers. Vibo Wine Lodge will not share this information with third parties, except in cases when legally required to do so.
Personal information may be used in the following cases:
• To complete surveys on client satisfaction and quality control, or market studies.
• The sending of documents.
• Complying with legal requirements.
• Evaluating and trying new services or products.
• Processing credit requests.
• Organizing programs or other tourism services, either excursions, tours, restaurant reservations, transportation, or others.

Security of Personal Information
Vibo Wine Lodge is committed to protect user information and will take reasonable measures to guard against loss, and the incorrect or unauthorized use of this information. The Vibo Wine Lodge website uses adequate security measures to protect a user’s personal information during their use of the website. However, the user accepts that this does not guarantee complete security of any information shared on the internet.

Cookies and Similar Technologies
Vibo Wine Lodge uses cookies and similar technologies to gather non-personal information from the user to improve their experience. Cookies are small files that are stored on a user’s device and are used to identify the user and personalize the website. The user can configure their browser to reject cookies or to inform them when cookies are being used. However, this may affect a website’s functioning.

User Rights
The user has the right to access, modify, or eliminate their personal information at any time. The user also has the right to deny access to their personal information for direct marketing purposes. To exercise these rights, the user must contact Vibo Wine Lodge via our contact information provided on the website.

Minors
The Vibo Wine Lodge website is not suitable for minors, and does not gather personal information on minors without the verified consent of their parent or legal guardian.

Modifications
Vibo Wine Lodge reserves the right to modify the privacy policy at any time and without prior notice. The user is responsible for reviewing the updated privacy policy prior to using the website.

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